Our WebsiteWe may log your IP address and browser’s user agent to help diagnose problems with our website, to administer our website and to identify users by assigned IDs. Your IP address is also used to gather broad demographic information. We do not use any information which when used either alone or in conjunction with other information, could personally identify you. If a user chooses to submit data through one of our contact forms, or gets touch directly through a public-facing e-mail address, the information provided is automatically passed on to Hooked Kite Surfing. This data will be used in order to contact you in relation to your specific request or to contact you with ongoing organisational updates and information in the case of signups to a company newsletter. We will not collect any personal data from you that we do not need. Your data captured by one of our contact forms will only be used to contact you for the specific reason of discussing your contact request. This information can then be deleted at your request. Any information about you that we use for marketing purposes may be kept with us until you notify us that you no longer wish to be contacted. All the personal data that we process is done so by our staff at Duncannon New Ross, Co. Wexford, Ireland. No third parties have access to your personal data unless the law requires them to do so.
Non-personal identification informationWe may collect non-personal identification information about users whenever they interact with our site. This non-personal identification information may include the browser name, the type of computer and technical information about users means of connection to our site, such as the operating system and the Internet service providers utilized and other similar information.
Information provided on the understanding that it will be shared with a third partyOur website allows you to submit information with a view to that information being read, copied, downloaded, or used by other people. Examples include:
- posting a comment on our Blog
- replying to another visitor’s comment to convey your agreement, disagreement or thanks.
Sending a message to us/Request a quoteWhen you contact us or request a quote, whether by telephone, through our website or by e-mail, we collect the data you have given to us in order to reply with the information you need. We record your request and our reply in order to increase the efficiency of our business. We keep personally identifiable information associated with your messages, such as your name and email address so as to be able to track our communications with you to provide a high-quality service and respond to or resolve your query.
How we use collected informationHooked Kite Surfing may collect and use users personal information for the following purposes: – To run a promotion, contest, survey or other site feature – To send users information they agreed to receive about topics we think will be of interest to them. – To send periodic emails. We may use the email address to respond to their inquiries, questions, and/or other requests. If users decide to opt-in to our mailing list, they will receive emails that may include company news, updates, or service information, etc. If at any time the user would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or user may contact us via our site.
How we protect your informationWe adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our site. Our site is in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for users.
Sharing your personal informationWe do not sell, trade, or rent users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third-party service providers to help us operate our business and the site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
Third party websitesUsers may find advertising or other content on our site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licencors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our site, is subject to that website’s own terms and policies.
Digital MarketingWe will, from time to time, use our clients’ (and our own) customer data for:
- Google AdWords or retargeting on the Google Display Network, for which you can read more information about Google’s compliance information here: https://privacy.google.com/businesses/compliance/
- Facebook advertising and retargeting: https://www.facebook.com/business/news/facebooks-commitment-to-data-protection-and-privacy-in-compliance-with-the-gdpr
- Twitter advertising: https://help.twitter.com/en/rules-and-policies/twitter-cookies#privacy-options
|Getting data||Description of use||Type of personal data|
|Providing targeted advertising||No personal data https://www.facebook.com/about/basics|
|Google AdWords||Providing targeted advertising||No personal data http://adssettings.google.com/|
|Google Analytics||Website stats and improvements||No personal details, IP address is anonymized|
|Contact Form||Contact and send message||Name, surname, phone, email address|
|Mailchimp||Send Newsletter||Email address|
Access to your personal informationAt any time you may review or update personally identifiable information that we hold about you, by request in writing. To obtain a copy of any information that is not provided on our website you may send us a request at firstname.lastname@example.org. After receiving the request, we will tell you when we expect to provide you with the information.
How long will personal information be retained?We will retain your personal information for as long as the information is needed for the purposes set forth in this Privacy Statement and for any additional period that may be required or permitted by law. In general, data retention periods are determined to take into consideration:
- The duration of our relationship (e.g. contract performance duration, account de-activation, your legitimate need to be recognised when you contact us)
- Legal requirements for keeping data
- Statute of limitations
Removal of your informationIf you wish us to remove personally identifiable information from our website, you may contact us at email@example.com This may limit the service(s) we can provide to you.
Verification of your informationWhen we receive any request to access, edit or delete personally identifiable information we shall first take reasonable steps to verify your identity before granting you access or otherwise taking any action. This is important to safeguard your information.
Encryption of data sent between usWe use Secure Sockets Layer (SSL) certificates to verify our identity to your browser and to encrypt any data you give us. Whenever information is transferred between us, you can check that it is done so using SSL by looking for a closed padlock symbol or other trust marks in your browser’s URL bar or toolbar.
Your acceptance of these termsBy using this site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our site. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.
Duncannon New Ross,
Phone: +353 87 675 5567
This document was last updated on June 23th, 2021.